Privacy Policy – r777i

1. Introduction

r777i ("we", "us", "our") operates the online casino and sports betting platform accessible at r777i.vip. We understand that privacy is important to every player in Bangladesh, and we take our responsibility to protect your personal information very seriously. This Privacy Policy explains what data we collect, how we use it, with whom we may share it, and the controls you have over your own information.

By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of r777i immediately. This policy applies to all users of r777i, including players registered in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh.

2. Information We Collect

We collect several categories of personal information to provide, maintain, and improve our services. The types of data we collect include:

• Identity and contact data: full name, date of birth, email address, phone number, and residential address (required for account verification and KYC compliance).
• Financial data: payment method details (such as bKash, Nagad, Rocket, Upay, or bank account references), transaction history, deposit amounts, and withdrawal records.
• Technical data: IP address, browser type and version, device type, operating system, time zone setting, and cookie identifiers.
• Usage data: pages visited, games played, bets placed, session durations, click paths, and in-game behavior on our casino and sports betting sections.
• Communications data: records of any correspondence you send us, including support tickets, emails, and feedback submissions.
• Verification documents: government-issued photo ID, passport, or national identity card scans uploaded for age and identity verification purposes.

3. How We Use Your Information

r777i processes your personal data for specific, lawful purposes. We will never use your information beyond what is described here. Our key purposes include:

• Account creation and management: to register your r777i account, verify your identity, process deposits and withdrawals, and maintain your betting history.
• Service delivery and improvement: to operate live casino games, cricket betting markets, slots, jackpot bingo, and crash games, and to continuously enhance the quality of those services.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, and any other unauthorized or illegal activity on the platform.
• Responsible gaming compliance: to monitor gameplay patterns, apply self-exclusion requests, enforce deposit limits, and protect vulnerable players as part of our responsible gaming commitment.

4. Cookies and Tracking Technologies

r777i uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small text files stored on your device. We use them for the following purposes:

• Essential cookies: necessary to keep you logged in, maintain your session, and enable secure transactions across the site.
• Analytics cookies: to understand how players navigate the platform, which games are most popular, and where improvements are needed.
• Preference cookies: to remember your language choice, display preferences, and other customizations you have applied.
• You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the r777i platform.

5. Data Sharing and Disclosure

r777i does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your information only in the following limited circumstances:

Service providers: trusted third-party processors who help us operate the platform — including payment gateway partners (such as bKash and Nagad integration services), KYC verification providers, and IT infrastructure companies — are bound by strict data processing agreements and may only use your data to perform tasks on our behalf. Legal and regulatory compliance: we may disclose your data to law enforcement, regulatory bodies, or other authorised parties when required by applicable law or when we reasonably believe disclosure is necessary to protect the safety and rights of our users or the public. Business transfers: in the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections. In all such cases, we will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Specific retention periods are as follows:

• Account and transaction data: retained for a minimum of 5 years from the date of the last transaction or account closure, in accordance with standard financial record-keeping practices.
• Identity verification documents: retained for the duration of the account relationship and for a minimum period following account closure as required by applicable law.
• Support and communications: correspondence records are retained for up to 3 years, unless a longer period is required to resolve an ongoing dispute.

7. Your Rights and Choices

As a user of r777i, you have certain rights regarding the personal data we hold about you. These include:

• Right of access: you may request a copy of the personal data we hold about you at any time by contacting our support team.
• Right of rectification: if any information we hold is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right of erasure: in certain circumstances (for example, where data is no longer needed for its original purpose and no legal retention obligation applies), you may request deletion of your personal data. Please note that we may not be able to fulfil this request where we are legally obligated to retain your information.

8. Data Security

r777i employs industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption on all data transmissions between your device and our servers, strict access controls limiting who within our organisation can view sensitive player data, regular security audits and vulnerability assessments, and secure, encrypted storage of financial and identity documents.

No method of electronic storage or transmission is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as promptly as reasonably possible and take all steps necessary to contain and investigate the incident.

9. Children and Minors

r777i is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under 21 years of age. If you are under 21, you must not use this platform or submit any personal information to us. If we become aware that a person under the age of 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. Parents and guardians are encouraged to monitor the online activities of minors in their care and to use parental control tools to prevent access to gambling platforms.

10. Changes to This Privacy Policy

r777i reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email.

Your continued use of r777i after any changes to this policy constitutes your acceptance of the updated terms. We recommend that you review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way r777i handles your personal data, please contact our support team. We aim to respond to all legitimate enquiries within 5 business days. You can reach us by email at [email protected]. All privacy-related communications should be sent in writing to ensure a full audit trail and a thorough response.